Write 100 word Reflective Journal on how this clinical scenario enhanced your understanding of important communication techniques and what would be incorporated into your individual communication style to improve the nurse-patient/family relationship. Logical reflective flow which follows standard grammatical rules with minimal (1-2) misspellings and APA where applicable.
– non therapeutic scenario and therapeutic scenario
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Introduction:
As a medical professor, it is crucial to teach students the importance of effective communication techniques in developing a strong nurse-patient/family relationship. Recently, I came across a clinical scenario that provided an opportunity to enhance my understanding of the difference between non-therapeutic and therapeutic scenarios.
Reflective Journal:
The clinical scenario I observed was a nurse who seemed disinterested and aloof during her interaction with a patient and their family members. The nurse’s body language was closed, she avoided eye contact, and her responses were short and dismissive. This experience highlighted the importance of using therapeutic communication techniques with patients and their family members.
In comparison, a therapeutic scenario involves active listening, empathizing with the patient, and using open-ended questions to encourage them to share their concerns. A therapeutic interaction could be beneficial in enhancing the patient’s trust and confidence in the healthcare team, which could improve the patient’s overall experience.
This experience reminded me of the importance of adapting my communication style to suit each patient’s needs. As a medical professor, I will emphasize to my students the significance of employing therapeutic communication techniques in building a strong rapport with patients and their family members. I believe that by using these skills, students will be better equipped to handle challenging communication scenarios and enhance the patient’s experience within healthcare settings.