Scenario: You have been given the assignment of directing Mrs. Harley, a very angry and upset patient, to the laboratory to have a test done and telling her that the results will not be ready until to
Scenario: You have been given the assignment of directing Mrs. Harley, a very angry and upset patient, to the laboratory to have a test done and telling her that the results will not be ready until tomorrow afternoon. You feel like saying, “You need to go to ABC Laboratory to have this test done. You […]
Explain in one page how 1. Important communication techniques (therapeutic and non- therapeutic communication) is good to used when you are dealing with a patient who is upset and is not respond
Explain in one page how 1. Important communication techniques (therapeutic and non- therapeutic communication) is good to used when you are dealing with a patient who is upset and is not responding to your words appropriately or a person who is angry. 2. what would be incorporated into your individual communication style (for example active […]
