Create a reflection paper worth 300-350 words (your paper can exceed the 350 words if you wish). Relate your written work to the learning outcomes of Dining Room Skills and Hotel and Hospitality Servi
Create a reflection paper worth 300-350 words (your paper can exceed the 350 words if you wish). Relate your written work to the learning outcomes of Dining Room Skills and Hotel and Hospitality Services. You can also relate your reflection paper to real life situations and topics that you find thought provoking and worth while to discuss.
I need 2 reflection papers. Please try to think about hospitality towards customers when writing this. Guideline is provided below as well as a sample.(chapter 1)
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Introduction:
The hospitality industry is a crucial part of the service sector, providing customers with a unique experience in various settings. Dining room skills and hotel and hospitality services are essential learning outcomes for budding professionals in the hospitality sector. In this reflection paper, I will share my personal experiences in the hospitality industry and how it has impacted my personal and professional growth.
Reflection Paper 1:
During my early career as a waiter at a high-end restaurant, I realized that hospitality is not only about serving good food but also about creating a unique experience for the customer. Every guest that walked in was different, and it was my responsibility to cater to their unique preferences and exceed their expectations. This experience taught me how to be attentive to details and read the customer’s body language to understand their requirements better. It also helped me develop good communication skills, which are crucial for building a strong relationship with customers.
Working in the hospitality industry has also taught me the importance of teamwork. One of the key skills needed in this industry is the ability to work seamlessly with colleagues to ensure a smooth operation. My personal values of accountability, customer satisfaction, empathy, and commitment have helped me to enhance my teamwork skills continually. In conclusion, working in the hospitality industry has made me a better individual in terms of communication, customer service, and teamwork.
Reflection Paper 2:
In recent times, the hospitality industry has witnessed a significant shift in customer preferences, especially in the area of sustainable practices. As a medical professor, I understand the need for conservation, and I believe that every individual has a role to play in securing the future of our planet. Therefore, the hospitality industry can implement sustainable practices, such as reducing food waste, using eco-friendly materials, and energy-efficient equipment.
As a consumer, I have personally experienced the benefits of sustainable hospitality practices, such as organic food and locally grown produce. These experiences have taught me the importance of supporting businesses that prioritize sustainability. Additionally, such practices have taught me to appreciate the efforts of these businesses towards building a better future for us all.
In conclusion, being part of the hospitality industry has taught me the importance of addressing and adapting to trends, such as sustainability, to deliver quality services to customers. As hospitality professionals, we must strive to stay current in understanding trends, incorporating them into our practices, and promoting their adoption among our colleagues and customers.
Overall, working in the hospitality industry has helped me in my personal and professional growth, and it continues to be an exciting and challenging sector to work in.
