Assignment Directions:Part 1: Preparing For Your Group’s Assignment
Individually, research components of effective teams and communication.
Decide on the top 2 components of those the group members contributed to use for this assignment.
My components are Interpersonal Relationships and Conflict resolution
Part 2: Completing Your Group’s Assignment
Create a proposal in a 3 – 4-slide presentation to the health care facility’s leadership team in which your team addresses the following prompts and explains how your choices would be effective:
- Discuss strategies to improve communication from the top down, the bottom up, and between coworkers.
- Conclude with a few strategies on how the health care facility’s leadership team can determine if their changes were successful.
Cite 3 references to support your assignment. 1 reference may be the course textbook.
Include detailed speaker notes on the slides to explain your understanding of the topics.
Format your citations and references according to APA guidelines.
Expert Solution Preview
Introduction:
Effective communication and teamwork are essential components of a successful healthcare facility. As a medical professor, it is important to instill these values and skills in our students. In this assignment, students are tasked with researching and selecting two components of effective teams and communication, and creating a proposal to improve communication in a healthcare facility. Additionally, they must provide strategies for the leadership team to determine the success of the proposed changes.
Answer:
The top two components that the group members have chosen are interpersonal relationships and conflict resolution. Interpersonal relationships refer to the connections and interactions between individuals within a team or organization. Good interpersonal relationships foster trust, open communication, and cooperation. Conflict resolution involves identifying, addressing, and resolving any disagreements or issues that may arise within a team.
To improve communication in a healthcare facility, the first strategy is to start from the top down. This involves ensuring that the leadership team communicates effectively and efficiently with their subordinates. The leadership team must foster an environment of open communication, encourage feedback from their staff, and actively seek to implement changes to address any concerns or issues.
The second strategy is to improve communication from the bottom up. This involves listening to the concerns and feedback of frontline staff and ensuring that they are heard and addressed. Healthcare facilities should have regular staff meetings and forums where employees can voice their opinions and concerns without fear of retribution. Leadership teams should also actively seek out feedback from their employees and incorporate it into decision-making processes.
The third strategy is to improve communication between coworkers. To do this, healthcare facilities can implement team-building exercises and training programs that emphasize interpersonal communication and conflict resolution skills. These programs can help foster a more cohesive and collaborative work environment.
To determine the success of the proposed changes, the healthcare facility’s leadership team can use a combination of quantitative and qualitative measures. This can include employee satisfaction surveys, productivity metrics, and feedback from patients and family members. These measures can help identify areas of improvement and ensure that the proposed changes are effective.
References:
American Psychological Association. (2020). Publication manual of the American Psychological Association (7th ed.). https://doi.org/10.1037/0000165-000