Assertiveness Versus Aggressiveness [WLO: 1] [CLO: 1]
Prior to beginning work on this discussion forum, read Chapters 11, 12, 13, and 14 from the course text New leadership for Today’s Health Care Professionals: Concepts and Cases, and Chapter 25 from the course text Health Information Management: Concepts, Principles, and Practice.
Suppose you are the new supervisor of a department, and you are leading your first department meeting. One employee dominates the conversation, rebuffing any opposing points of view and monopolizes the conversation. As you prepare content for your discussion In your discussion post, discuss how you would address the situation and why. What management theories would you consider as you develop your plan of action for the situation and why?
Your initial post should be a minimum of 250 to 300 words. Include a minimum of two scholarly or credible sources, excluding any course material, formatted in APA Style as outlined by the Writing Center. Your textbook cannot be one of the two required sources. You can review the resource Formatting Your References List Links to an external site.to learn more.
Guided Response: Respond to at least three peers by Day 7. Assess the plan of three of your classmates in handling the situation. In your opinion, would the proposed plan be effective? Articulate why or why not.
Your three required responses must be on three different days of the week.
You are encouraged to post your required replies earlier in the week to promote more meaningful and interactive discourse in this discussion forum. Continue to monitor the discussion forum through Day 7 (Monday), and respond to anyone who replies to your in
Expert Solution Preview
Introduction:
Assertiveness and aggressiveness are two behaviors that are often confused with each other. Assertiveness is the ability to express oneself clearly, directly, and without violating the rights of others, while aggressiveness is characterized by the use of force, intimidation, and infringement of others’ rights. In this discussion, we will be discussing how to address a situation where one employee dominates the conversation and rebuffs opposing points of view.
As the new supervisor of a department, it is important to establish a culture of respect and collaboration among team members. When one employee dominates the conversation, it can lead to a lack of participation and engagement from others, which can negatively impact the team’s overall performance. Therefore, it is important to address this situation promptly and effectively.
To address this situation, I would follow the steps mentioned below:
1. Set clear expectations: During the meeting, I would start by setting clear expectations for the meeting’s purpose, agenda, and ground rules regarding communication and behavior. This would include guidelines for respectful communication and giving everyone an opportunity to speak.
2. Identify the behavior: I would then identify the dominating behavior of the employee and its impact on the team. I would communicate this to the employee in a private setting after the meeting.
3. Encourage participation: During the meeting, I would encourage participation from all team members, including the employee who dominates the conversation. I would ask open-ended questions and provide opportunities for team members to share their thoughts and ideas.
4. Provide feedback: After the meeting, I would provide feedback to the employee in a private setting. I would acknowledge their contributions but also express concern about their dominating behavior and how it can negatively impact the team’s performance.
In terms of management theories, I would consider using the contingency theory of management, which suggests that there is no one-size-fits-all approach to management. Instead, the best approach depends on the specific situation at hand. In this situation, it is important to address the specific behavior of the employee while also maintaining a positive and collaborative work environment. The situational leadership theory would also be useful here, as it emphasizes the importance of adapting leadership styles to the situation and the needs of the team.
In conclusion, addressing a situation where one employee dominates the conversation requires clear communication, setting expectations, encouraging participation, and providing feedback. Using contingency theory and situational leadership theory, I would tailor my approach to the specific situation and the needs of the team.
