3. Discuss a situation in which you have either witnessed or personally experienced incivility by another student, nurse, or healthcare provider. How did you handle the situation at that time? After reading and reflecting more about incivility and its prevalence this week, how would you handle the situation now? How can we teach our students to demonstrate civility and respect? (Be sure not to include names or any potentially identifying information about anyone in your discussion board postings or other assignments)
Expert Solution Preview
Introduction:
In the medical field, incivility can have a negative impact on patient outcomes, staff morale, and overall effectiveness. As a medical professor, it is essential to address and manage incidents of incivility amongst students and healthcare providers to promote civility and respect within the profession.
Answer:
As a medical professor, I have witnessed incidents of incivility among students in the classroom. In one instance, a student openly criticized and belittled another student during a group presentation. I immediately intervened and addressed the disrespectful behavior with the student, emphasizing the importance of civility and respect in the medical profession.
After reflecting on this incident, I realize that a more effective approach would have been to have an open and honest conversation with the entire class about the negative consequences of incivility and the benefits of maintaining a respectful and supportive learning environment. This would not single out the offending student but would instead encourage a culture of civility and mutual respect among all students.
To teach our students to demonstrate civility and respect, we need to incorporate discussions and training on communication skills, cultural competency, and conflict resolution into the curriculum. We also need to model civil behavior and provide feedback when necessary to promote a culture of civility and respect within the classroom.
In conclusion, managing and addressing incidents of incivility is crucial in promoting a positive and supportive learning environment, and as a medical professor, it is our responsibility to educate and train future healthcare professionals to demonstrate civility and respect in all interactions.