Unit V Project
Instructions
Recall from the Chapter 4 reading that there is no specific point in an implementation process where a particular measurement must be used, but rather, measurement should be continuous throughout the Plan, Do, Study, Act (PDSA) cycle, using the best suited data and analytic tools. This allows for flexibility in the selection and timing of measurement to help convert data into knowledge to drive process improvement.In Unit III, you identified potential implementation strategies for three strategic goals established by your organization. In this assignment, you must now do the following for each of the three strategic goals:
- First, choose five of your potential strategies for each goal.
- Second, identify a potential tool for measurement and/or analysis for each strategy.
- Third, identify specifically what that tool will measure or analyze.
Example: Develop and implement tools for quality monitoring: Create a checklist for providers to follow when sepsis is suspected in a patient to standardize delivery of care. Checklists will be retained and reviewed to measure compliance.Your textbook discusses seven common tools for measurement, but this list is not inclusive by any means, and you are free to consider other options. The goal is for you to evaluate each strategy and identify the most effective tool that could be used.Use the Unit V Project Template to complete this assignment. After completing the requirements above for all three strategic goals, save your template as LastName.FirstName Unit V Project and upload your file to Blackboard for grading.APA formatting is not required for this assignment.
Expert Solution Preview
Introduction:
In this assignment, students are required to identify potential implementation strategies for three strategic goals established by their organization. They must choose five potential strategies for each goal, identify a potential tool for measurement and/or analysis for each strategy, and specify what that tool will measure or analyze. The goal is to evaluate each strategy and identify the most effective tool that could be used. Students will use the Unit V Project Template to complete this assignment.
Answer:
The implementation of strategies for three strategic goals will require a continuous measurement and analysis process to ensure that the intended results are achieved. Therefore, identifying a potential tool for measurement and analysis will be essential. One of the potential tools that can be used for measurement and analysis is the Benchmarking tool. This tool will help to compare the performance of the organization with that of other organizations in the same industry.
For instance, one of the potential strategies for Goal 1 could be improving customer satisfaction through fast service delivery. The Benchmarking tool will measure the time taken to serve a customer from the point of entry to the exit. The tool will also analyze the average turnaround time for each service request. This analysis will enable the organization to compare its performance with that of other organizations and make improvements where necessary.
Similarly, for Goal 2, one of the potential strategies could be reducing operational costs through process optimization. The Value Stream Mapping tool can be used to analyze the current process flow and identify areas of inefficiencies. The tool can also be used to measure the average process cycle time and create a visual representation of the entire process flow. The analysis and measurement of the process flow will enable the organization to identify areas of improvements and eliminate wastages.
Finally, for Goal 3, one of the potential strategies could be improving employee productivity through training and development programs. The 360-degree feedback tool can be used to measure employee performance and identify areas of improvements. The tool can also be used to analyze the feedback from different stakeholders, such as employees, managers, customers, and suppliers. The analysis and measurement of the feedback will enable the organization to identify areas of improvements and provide targeted training and development programs.
In conclusion, the Benchmarking, Value Stream Mapping, and 360-degree feedback tools can be used to measure and analyze the implementation of various strategies for the three strategic goals. These tools will enable the organization to identify areas of improvements and make data-driven decisions based on the analysis and measurement of the relevant data.
