When designing facilities, there are many stakeholders who will be affected by its design. It is important to understand that each of the stakeholders will have a unique perspective of the facility based on their role.
Imagine you and your team are stakeholders (i.e., nurse, physician, patient, family member of patient, or janitorial staff) who will use the facility that was presented by the design team.
stakeholder:
- Physician
- Patient
As a team, review the facility and consider how the perspective of the stakeholder you selected may be different from another stakeholder, such as a physician versus a patient. It is important to consider the stakeholder’s role and use of the facility (i.e., who they interact with, functions they perform, and departments they interact with).
Complete the Facility Diagram presented by the design team.
- You will notice the doors are missing on the facility presented. As a team, label where you will add doors into rooms.
- Label the rooms in the facility presented.
- Consider adding basic equipment to the space to help you with orientation and use for your stakeholders.
Complete a flow diagram using the facility diagram you added doors to and label rooms above. Make sure to use your research of FGIs.
- The flow diagram needs to show your stakeholder’s use (flow) of the facility.
- The flow should show the use from dirty to clean and clean to dirty.
- The flow diagram needs to clearly indicate each stakeholder selected. Consider using different markers (i.e., color, shapes).
As a team, write a 350- to 700-word summary of your review of the facility. Your summary should:
- Identify each stakeholder’s role selected for the flow diagram.
- Discuss whether this space worked or did not work for each stakeholder.
- Identify your cross points. Do they create hubs that could reduce foot traffic?
- Identify whether the flow supports current build of the facility and FGI guidelines.
- Identify 1 possible improvement or alternative that would support sustainable health care facility design and the stakeholder flow in this facility. MY SECTION
- Describe the steps you would take to implement the improvements or alternative designs. MY SECTION
- Identify at least 2 evaluation techniques that are used to measure project success.
- Consider the type of data needed to evaluate success.
I ATTACHED THE FACILITY DESIGN
Expert Solution Preview
Introduction:
As stakeholders of the facility presented by the design team, we reviewed the facility considering the unique perspective of our roles. Our team comprised a physician and a patient. We evaluated the facility and made necessary additions to the design, as well as developed a flow diagram that depicts our use of the facility. In this assignment, we present a summary of our review of the facility, including improvements that would support sustainable healthcare facility design and stakeholder flow. We also describe the steps we would take to implement these improvements and identify evaluation techniques that measure project success.
Summary:
The physician’s role in the facility includes diagnosing and treating patients, coordinating care with other healthcare professionals, and interacting with medical equipment. The patient’s role in the facility is to receive medical care and interact with healthcare providers. Based on our perspectives, we identified areas that worked and those that did not work for our respective roles.
For the physician, the surgical suite and recovery room met all the necessary requirements for a clean and safe environment for surgical procedures. However, the physician suggested that an additional consultation room should be included within the facility to reduce unnecessary patient movements. On the other hand, the patient found the design uncomplicated and straightforward, meeting their needs.
Our flow diagram depicts the use of the facility from dirty to clean and clean to dirty. The flow diagram reflects our use of the facility and indicates each stakeholder’s activities using different markers. The flow diagram complements the current build of the facility and is in line with FGI guidelines.
Based on our review of the facility, we identify the need for the creation of decentralized hubs that improve the flow of hospital logistics and reduce the level of activity within the main corridors of the facility. The decentralized hubs will help reduce foot traffic and congestion within the facility, providing a more efficient and practical use of space.
The first step to implement this improvement would be to evaluate the traffic flow within the facility, identifying areas of congestion, and determining the best areas for placement of the decentralized hubs. The next step would be to create detailed diagrams to present the spatial relationships between departments and areas of interventions and develop simulations of foot traffic patterns, allowing for extensive reviews and testing. Once the tests are successful, we would present the findings to the facility managers and executives for approval before introducing them to the facility.
Evaluation techniques for measuring project success include surveys, interviews, and focus groups. Surveys can collect data on patient satisfaction levels, while interviews and focus groups can provide qualitative data on stakeholder experience. Additionally, the data collected can aid in making improvements to the facility in specific areas where there is room for improvement.
Conclusion:
Our review of the facility highlighted areas that worked and those that did not work for our respective roles in the healthcare setting. Based on our assessment, we proposed the creation of decentralized hubs to improve the flow of hospital logistics and reduce the level of activity within the main corridors of the facility. We described the steps we would take to implement this improvement and identified evaluation techniques to measure project success. Implementing these changes will support sustainable healthcare facility design and positively impact the stakeholder flow in the facility.
