Discussion: Applying Performance Improvement Tools Read the following scenario: Imagine that, for about a year, your nursing unit has been involved in an intensive campaign to improve patient satisf

Discussion: Applying Performance Improvement Tools Read the following scenario: Imagine that, for about a year, your nursing unit has been involved in an intensive campaign to improve patient satisfaction scores with pain management. You are getting good data from your patients, as the length of stay on this inpatient geriatric medical nursing unit is only […]