ase 1 Authors: Sharon B. Buchbinder and Dale Buchbinder Case 1: A new Latina graduate of an MHSA program is hired to be in charge of a quality improvement and patient safety initiative at a hospital
ase 1 Authors: Sharon B. Buchbinder and Dale Buchbinder Case 1: A new Latina graduate of an MHSA program is hired to be in charge of a quality improvement and patient safety initiative at a hospital in Washington, DC. On her first morning at work, she asks her administrative assistant, an older African-American woman, to schedule one-on-one appointments for her key […]
