HCA375-Week 5 – Discussion
Communication and Teamwork After completing this week’s reading, you have learned that teamwork is an essential part of continuous quality improvement (CQI) and health care delivery. Health care professional roles include physicians, nurses, diagnostics (laboratory) and radiology staff, hospital administrators, patient registration, pharmacists, triage staff, and so forth. Each role has its own contribution to […]
HCA375-Week 2 – Assignment
WAYPOINT ASSIGNMENT. Customer Satisfaction Improvement Plan- LOOK AT ATTACHMENTS Most people have experienced frustration at least once when talking with customer service. Often, organizations provide satisfaction surveys to customers to evaluate their experience. In the health care field, accrediting agencies require providers to measure patient satisfaction through surveys. The purpose of this assignment is to […]
