Section 1. Dan, a medical assistant in a busy clinic, is a sympathetic and understanding employee. Therefore, when an elderly patient complains to him that she “feels terrible most of the time,” he re
Section 1. Dan, a medical assistant in a busy clinic, is a sympathetic and understanding employee. Therefore, when an elderly patient complains to him that she “feels terrible most of the time,” he replies compassionately to her. He says, “Don’t worry, Mrs. Jones, Dr. Smith will make you feel better in no time.” How might […]
