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Research a healthcare organization or network that spans several states within the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the healthcare organization or network you chose in regard to meeting the healthcare needs of citizens in the next decade.
Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following:
- Describe the healthcare organization or network.
- Describe the organization’s overall readiness based on your findings.
- Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
- Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
- Propose a theory or model that could be used to support the implementation of the strategic plan for this organization. Explain why this theory or model is best.
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Expert Solution Preview
Introduction:
The healthcare industry is constantly evolving, and healthcare organizations must adapt to effectively meet the needs of citizens. In this assignment, we will be assessing the readiness of a healthcare organization or network to meet the healthcare needs of citizens in the next decade. We will also propose a strategic plan to ensure readiness.
1. Describe the healthcare organization or network.
In this assignment, we will be assessing United Healthcare, a healthcare organization that spans several states within the United States. United Healthcare is a subsidiary of UnitedHealth Group and provides health insurance to over 115 million individuals globally.
2. Describe the organization’s overall readiness based on your findings.
Based on our findings, United Healthcare is well-prepared to meet the healthcare needs of citizens in the next decade. The organization has a strong focus on technology, which allows them to provide efficient services to their customers. Additionally, United Healthcare has a large network of healthcare providers and facilities, which ensures that their customers have access to a wide range of services.
3. Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
To ensure that the organization continues to meet the healthcare needs of citizens in the next decade, we propose the following strategic plan:
– Network growth: Expand the organization’s network of healthcare providers and facilities to ensure that customers have access to high-quality, affordable healthcare services.
– Nurse staffing: Increase the number of nurses employed by the organization to ensure that patients receive adequate care and attention.
– Resource management: Develop efficient resource management strategies to reduce costs and improve the quality of care provided to patients.
– Patient satisfaction: Implement programs to improve patient satisfaction, such as regular surveys and feedback mechanisms.
4. Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
One potential issue within United Healthcare’s organizational culture is resistance to change. This may affect the implementation of the strategic plan, as some employees may be resistant to new ideas or processes. It is important to address this issue by involving employees in the strategic planning process and providing training to help them adapt to new ideas or processes.
5. Propose a theory or model that could be used to support the implementation of the strategic plan for this organization. Explain why this theory or model is best.
The Lewin’s Change Management Model could be used to support the implementation of the strategic plan for United Healthcare. This model involves three stages: unfreezing, changing, and refreezing. During the unfreezing stage, employees are prepared for the change and the need for change is established. In the changing stage, new processes and behaviors are introduced. During the refreezing stage, the new processes and behaviors are reinforced and become the new norm. This model is best because it provides a structured process for implementing change and involves employees in the process, which helps to address issues related to resistance to change.
