Previously, you began your work on developing a plan to on-board a
new employee. To be able to successfully on-board an employee, an
education plan is needed to ensure all components are addressed and
trained upon.
Part 2: On-Boarding a New Employee
You are asked to review the statements below and identify the following:
Education Plan:
Develop an education (training) plan for a new employee. Be sure to include the following in your training:
- Policy and procedure.
- Machine training.
- Employee relations.
- Prescription fulfillment.
- Supervisor schedule before being allowed to function alone.
Adaptability of Education Plan:
A part of developing an education
(training) plan includes the ability to adapt based upon not only the
needs of the individual, but also the environment that they are in. In
the event that changes happen within the pharmacy, how do you address
the following:
- Being short staffed and training a new employee.
- Electronic equipment being down in the pharmacy when training.
- Pharmacy being too busy to spend 1:1 time training.
Statement:
You are the Pharmacy Technician Supervisor
at your local pharmacy. You have a new employee starting in 2 weeks and
need to develop a training plan for them. This is the first job for this
employee since they have recently completed school.
Expert Solution Preview
Introduction:
Developing an education plan for a new employee is an essential component of the on-boarding process. It ensures that the employee receives adequate training and is equipped with the necessary skills to perform their job effectively. In this context, we will discuss the important aspects of developing an education plan for a new employee and how it can be adapted to suit different situations.
1. What should be included in the education plan for a new employee?
The education plan for a new employee should cover various aspects that are critical for the employee to perform their role effectively. This includes policy and procedure training, machine training, employee relations, prescription fulfillment, and supervisor schedule before being allowed to function alone. It is essential to provide a comprehensive training program that covers all the necessary aspects of the job.
2. How can the education plan be adapted to suit different situations?
It’s important to understand that the needs of every employee and environment may differ, and therefore the education plan should be adaptable. In the event of changes happening within the pharmacy, the education plan should also be reviewed and revised. For example, if the pharmacy is short-staffed, the training plan could be adapted to include more hands-on training and support from other team members. Similarly, in case of electronic equipment being down or the pharmacy being too busy, training sessions could be rescheduled or conducted during off-peak hours to minimize disruption.
3. How would you develop a training plan for a new employee who has recently completed school?
As a Pharmacy Technician Supervisor, I would begin by identifying the roles and responsibilities of the employee to ensure that the training program covers all the critical aspects of the job. I would create a detailed training manual that covers various aspects such as policies and procedures, machine training, employee relations, prescription fulfillment, and supervisor schedule. The training could be conducted in a classroom setting with simulations and role-plays to provide hands-on experience. There should be regular assessments to ensure that the employee has grasped the necessary skills and is ready to function independently.
