Felder Community Hospital has just gone live with their new electronic health record (EHR). The hospital is experiencing issues associated with implementing new technology in an HIM department. As an HIM professional, you have been given the task of reviewing workflow and compiling data to show how processes within the department have changed since the EHR has been implemented. There are three functions that are being assessed: release of information, coding, and record retention.
You will use the data provided in the attached “Felder Post-Implementation Assessment” from sample manual service logs, policies, and reports to provide statistical data to the HIM manager and key stakeholders regarding the status of the department post-implementation.No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly.
A. Using the data from the attached “Felder Post-Implementation Assessment,” create and submit a multimedia presentation (e.g., PowerPoint, Keynote) for the Felder Community Hospital board of directors, including presenter notes, in which you do the following:
1. Describe the post-implementation assessment of the electronic health record (EHR) for Felder Community Hospital.
2. Describe the three performance areas and their purpose in the health information management (HIM) department.
3. Describe the functions of the three performance areas in the HIM department.
4. Describe how the technology has improved or been detrimental to HIM operations.
5. Include a table or graph comparing and contrasting three observations from the data provided.
a. Explain your observations.
B. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.
C. Demonstrate professional communication in the content and presentation of your submission.
RUBRIC
NOT EVIDENT A multimedia presentation is not provided. | APPROACHING COMPETENCE An incomplete multimedia presentation is provided, or the presentation does not include presenter notes. The presentation lacks cohesive organization and flow. The presentation’s layout features (e.g., text, graphics, multimedia, presenter notes) are missing or are not used appropriately. | COMPETENT A completed multimedia presentation with presenter notes is provided. The presentation is well organized, logical, and easy to follow. The presentation layout is professional and makes appropriate use of text, graphics, multimedia, and presenter notes. |
A1. POST-IMPLEMENTATION:
NOT EVIDENT A description is not provided. | APPROACHING COMPETENCE The description does not provide an accurate summary of the post-implementation assessment of the EHR for Felder Community Hospital, OR the description is not contained within the body of the multimedia presentation. | COMPETENT The description provides an accurate summary of the post-implementation assessment of the EHR for Felder Community Hospital and is contained within the body of the multimedia presentation. |
NOT EVIDENT A description is not provided. | APPROACHING COMPETENCE The description does not identify the 3 performance areas, the description does not logically identify the purpose of the 3 performance areas in the HIM department, OR the description is not contained within the body of the multimedia presentation. | COMPETENT The description identifies the 3 performance areas, logically identifies the purpose of these 3 performance areas in the HIM department, and is contained within the body of the multimedia presentation. |
NOT EVIDENT A description is not provided. | APPROACHING COMPETENCE The description does not accurately identify the functions of each the 3 performance areas in the HIM department, OR the description is not contained within the body of the multimedia presentation. | COMPETENT The description accurately identifies the functions of each the 3 performance areas in the HIM department and is contained within the body of the multimedia presentation. |
NOT EVIDENT A description is not provided. | APPROACHING COMPETENCE The description of how the technology has improved or been detrimental to HIM operations is not logical, the description is not supported by information found in the attached “Felder Post-Implementation Assessment,” OR the description is not contained within the body of the multimedia presentation | COMPETENT The description of how the technology has improved or been detrimental to HIM operations is logical, is supported by information found in the attached “Felder Post-Implementation Assessment,” and is contained within the body of the multimedia presentation. |
NOT EVIDENT A table or graph is not provided. | APPROACHING COMPETENCE An incomplete table or graph is provided, the provided table or graph does not accurately compare and contrast each of the 3 observations from the data provided in the attached “Felder Post-Implementation Assessment,” OR the provided table or graph is not contained within the body of the multimedia presentation. | COMPETENT A completed table or graph is provided that accurately compares and contrasts each of the 3 observations from the data provided in the attached “Felder Post-Implementation Assessment” and is contained within the body of the multimedia presentation. |
NOT EVIDENT An explanation is not provided. | APPROACHING COMPETENCE The explanation does not logically describe each of the observations from part A5, OR the explanation is not contained within the body of the multimedia presentation. | COMPETENT The explanation logically describes each of the observations from part A5 and is contained within the body of the multimedia presentation. |
NOT EVIDENT The submission does not include in-text citations and references according to APA style for content that is quoted, paraphrased, or summarized. | APPROACHING COMPETENCE The submission includes in-text citations and references for content that is quoted, paraphrased, or summarized but does not demonstrate a consistent application of APA style. | COMPETENT The submission includes in-text citations and references for content that is quoted, paraphrased, or summarized and demonstrates a consistent application of APA style. |
C. PROFESSIONAL COMMUNICATION:
NOT EVIDENT Content is unstructured, is disjointed, or contains pervasive errors in mechanics, usage, or grammar. Vocabulary or tone is unprofessional or distracts from the topic. | APPROACHING COMPETENCE Content is poorly organized, is difficult to follow, or contains errors in mechanics, usage, or grammar that cause confusion. Terminology is misused or ineffective. | COMPETENT Content reflects attention to detail, is organized, and focuses on the main ideas as prescribed in the task or chosen by the candidate. Terminology is pertinent, is used correctly, and effectively conveys the intended meaning. Mechanics, usage, and grammar promote accurate interpretation and understanding. |
Expert Solution Preview
Introduction:
In this assignment, we are tasked with creating a multimedia presentation for the board of directors at Felder Community Hospital. The presentation will include an assessment of the hospital’s post-implementation of electronic health records (EHR) in their health information management (HIM) department. The presentation will analyze specific performance areas such as release of information, coding, and record retention. We will also assess the functions of these performance areas and highlight how technology has impacted HIM operations.
A. Using the data provided in the “Felder Post-Implementation Assessment,” the following points will be covered in the multimedia presentation:
1. Description of the post-implementation assessment of the electronic health record (EHR) for Felder Community Hospital:
The post-implementation assessment focuses on the changes in HIM department’s functions since the introduction of EHR. The review aims to determine the system’s effectiveness in reducing errors, increasing productivity and improving patient care processes.
2. Description of the three performance areas and their purpose in the health information management (HIM) department:
The three performance areas being assessed are release of information, coding, and record retention. The purpose of each is as follows:
– Release of information: involves the processing of requests for patient information from authorized persons
– Coding: involves the diagnosis and procedure coding of patient charts
– Record retention: involves storing and managing a patient’s electronic medical records.
3. Description of the functions of the three performance areas in the HIM department:
The release of information function supports the HIM department’s responsibility to handle inquiries with regard to patient confidentiality. Coding functions ensure that patient charts are accurately diagnosed and coded. Record retention function’s primary task is to maintain patient records and ensure that they are easily accessible to authorized parties.
4. Description of how the technology has improved or been detrimental to HIM operations:
The introduction of EHR has improved HIM operations in many ways. It has increased productivity, reduced costs, and improved the accuracy of medical records. However, some challenges such as staff training, increased time consumption, and system downtime have arisen.
5. Include a table or graph comparing and contrasting three observations from the data provided:
Table:
Observations | Positive Outcome | Negative Outcome
—|—|—
Increase in productivity | X |
Increased training hours | | X
Shorter response times | X |
a. Explain your observations:
The table demonstrates that EHR has significantly increased staff productivity and decreased response times at the hospital. However, it has also resulted in increased employee training hours. On the negative side, the implementation of the new system has also resulted in system downtime, which negatively impacts hospital operations.
B. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.
All the content used in the multimedia presentation will be accurately cited using APA format.
C. Demonstrate professional communication in the content and presentation of your submission.
The multimedia presentation will be organized professionally, clear and concise in terms of language, and used appropriate terminology for the topic at hand. Likewise, it will be visually appealing, use appropriate graphics, multimedia, and presenter notes, and accurately reflect the task at hand.
