Create a 5–10 minute recorded presentation, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction. Your presentation material should be 10–12 slides in length.
Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in a sequence.
Applying the balanced scorecard to a health care organization can help managers uncover potential risks. It will also help them to fully analyze the organization from multiple perspectives.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
- Competency 2: Apply a risk-management model or framework to a specific risk-management priority.
- Present recommendations on each facet of the balanced scorecard model.
- Competency 3: Analyze the process and outcomes of a care quality- or risk-management issue.
- Use balanced scorecard concepts to analyze key performance indicators and measures associated with a specific risk-management issue.
- Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration.
- Create a persuasive presentation tailored to a specific audience.
- Communicate clearly in a limited time frame
Expert Solution Preview
Introduction:
The balanced scorecard is an effective tool that can be used in healthcare organizations to analyze key performance indicators and measures associated with a specific risk-management issue. It allows managers to uncover potential risks and helps them to fully analyze the organization from multiple perspectives. In this assignment, students are required to create a 5-10 minute recorded presentation, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction.
Answer:
To successfully complete this assessment, students must present recommendations on each facet of the balanced scorecard model. This includes the financial perspective, customer perspective, internal perspective, and learning and growth perspective. When making recommendations, it is important to consider the specific risk-management issue being analyzed and how it relates to each facet of the balanced scorecard model.
In addition, students must use balanced scorecard concepts to analyze key performance indicators and measures associated with a specific risk-management issue. This may involve gathering and analyzing data related to the issue, such as patient outcomes or financial performance metrics.
Finally, it is important for students to communicate their findings and recommendations in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration. This includes creating a persuasive presentation tailored to a specific audience and communicating clearly within a limited time frame. By effectively utilizing the balanced scorecard and effectively communicating their findings, students can demonstrate proficiency in the necessary competencies for this assessment.
