To gain a deeper perspective of DG program implementation, read the case studies from the research of Otto, and Berg and Caira cited in this chapter:
Otto, B. 2011. Organizing data governance: Findings from the telecommunications industry and consequences for large service providers. Communications of the Association for Information Systems (29)1. Here is the article: Organizing Data Governance- Findings from the Telecommunications Industry and Consequences for Large Service Providers.pdf
Berg, C. and Caira. T. 2012. Exploring the SME quandary: Data governance in practice in the small to medium-sized enterprise sector. The Electronic Journal of Information Systems Evaluation 15(1): 3-13. www.ejise.com/issue/download.html?idArticle=825.
In a Word document prepare your answers to the following:
List the key the similarities in findings between the case studies. Are there any significantly different conclusions between the two cases? List three or more points of key takeaways you gained from examining these cases. From your analysis, create a matrix of the key findings from these cases and how St. Rita’s might apply these to their situation. Include your external reference citations in APA format at the end of the document.
Expert Solution Preview
Introduction: The following answers discuss the key findings and takeaways from two case studies on data governance implementation in telecommunications and small to medium-sized enterprises. The answers also provide a matrix of key findings and how they could be applied to a hypothetical situation at St. Rita’s.
1. What are the key similarities in findings between the case studies?
The key similarities in findings between the case studies are the importance of communication, collaboration, and top-down support in implementing successful data governance practices. Both studies found that data governance can face resistance from employees, and it is crucial to have executive endorsements to overcome this challenge. Additionally, the studies highlight the need for clear roles and responsibilities for data governance, formal documentation and policies, and adequate training for employees as crucial factors for success.
2. Are there any significantly different conclusions between the two cases?
While there are similarities in findings between the two cases, there are also notable differences. The study by Otto is focused on large service providers while the study by Berg and Caira is focused on small to medium-sized enterprises. Thus, the challenges faced by these two groups are different, with communication and collaboration being more critical in SMEs. Furthermore, while Otto’s study emphasizes the need for strict control and centralized governance, Berg and Caira’s study highlights the need for more flexible governance approaches that fit the organization’s size and culture.
3. List three or more points of key takeaways you gained from examining these cases.
a) Communication and collaboration, formal documentation and policies, clear roles and responsibilities, and adequate training are all essential factors for successful data governance implementation.
b) Executive support is crucial to overcome resistance to data governance practices.
c) Governance practices must be flexible and tailored to the organization’s size and culture.
d) Data governance implementation requires a long-term strategy and must be viewed as a continuous process.
4. From your analysis, create a matrix of the key findings from these cases and how St. Rita’s might apply these to their situation.
| Key Findings | St. Rita’s Application |
| — | — |
| Communication and collaboration are crucial for successful implementation. | Create a cross-functional team to establish data governance practices involving IT, HR, and clinical staff.|
| Executive support is necessary to overcome resistance to data governance practices. | Gain executive buy-in by demonstrating the benefits of implementing data governance practices, including improved data quality and compliance. |
| Governance practices must be flexible and tailored to the organization’s size and culture. | Create data policies and procedures that fit the organization’s culture and are easy to understand and follow. |
| Adequate training is crucial for successful data governance implementation. | Provide regular training for employees to ensure they understand the importance of data governance practices and how to comply with them. |
| Formal documentation and policies are critical for successful data governance implementation. | Establish a formal data governance policy that outlines the roles and responsibilities of stakeholders and defines data quality standards and data security measures. |
External Reference Citations:
Otto, B. (2011). Organizing data governance: Findings from the telecommunications industry and consequences for large service providers. Communications of the Association for Information Systems (29) 1.
Berg, C., & Caira, T. (2012). Exploring the SME quandary: Data governance in practice in the small to medium-sized enterprise sector. The Electronic Journal of Information Systems Evaluation, 15(1), 3-13.
