Instructions You are the administrator of a clinic with 50 employees. You have been tasked with facilitating discussion with other health professionals in your clinic to select a new EHR system, which

Instructions

You are the administrator of a clinic with 50 employees. You have been tasked with facilitating

discussion with other health professionals in your clinic to select a new EHR system, which will be

implemented across the organization. Please complete the assignment as indicated in the instructions

below.

Part 1

Instructions

Construct a plan to build 1-2 effective teams to collaborate in selecting a new EHR system for the clinic.

Identify the professional roles that should be represented on your team(s). You should be prepared for

possible disagreements regarding priorities and processes, so your plan must include at least three (3)

team/consensus building methods.

Part 2

Instructions  

Evaluate the concepts of change management theories, techniques, and leadership by assessing

typical challenges seen with implementing a new EHR system across an organization. Your evaluation

should demonstrate that you have considered how a transition to EHR would result in the need to plan

for change management interventions. Provide two (2) examples of challenges arising from EHR

adoption and detail the change management theories that you would enact to overcome resistance to

change.

Part 3

Instructions

Demonstrate implementation of a departmental strategic plan by detailing at least two (2) areas of risk

exposure mitigation, organizational or process re-design, training, or communication strategy, as they

relate to EHR implementation.

Part 4

Instructions

Demonstrate understanding of the purpose of the procurement process. What are the purposes of the

Request for Proposal (RFP), the Request for Information (RFI) and the Request for Quotation (RFQ)?

Provide detail for when and how to use each to help an HCO more fully identify its needs and the issues

involved with planning for significant projects or purchases.

Assignment Requirements:

● Please complete all parts in a Microsoft Word document.

● The body of your document should be at least 1200 words in length.

● Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.

● Students must cite and reference at least 4 credible sources 

● Please be sure you’re meeting APA expectations for written Assignments. 

NOTE: THIS ASSIGNMENT WILL BE SUBMITTED THROUGH TURNITIN.COM

Expert Solution Preview

Introduction:
Implementing a new electronic health record (EHR) system in a healthcare organization requires a strategic plan to ensure its success. The plan should involve selecting an effective team, evaluating change management theories, implementing a departmental strategic plan, and understanding the procurement process. This assignment aims to provide an appropriate plan for selecting an EHR system for a clinic, assess the challenges and change management theories associated with EHR adoption, mitigate risk exposure during the implementation process, and explain the purpose of the procurement process.

Part 1:
To select an EHR system for the clinic, it is essential to construct an effective team that represents various professional roles. The team should include healthcare professionals such as physicians, nurses, pharmacists, and allied health professionals, along with IT professionals who have expertise in EHR systems. To resolve disagreements and reach consensus, the team should use at least three team-building methods, such as brainstorming, nominal group technique, and integrative bargaining.

Part 2:
Implementing a new EHR system may result in various challenges, such as resistance to change, lack of training, and user errors. Using Kurt Lewin’s Change Management Model, the three stages of change: Unfreeze, Change, and Refreeze, can be applied to mitigate these challenges. For instance, resistance to change can be managed by creating a sense of urgency through communicating the benefits of the new system, involving employees in decision-making, and providing training to overcome the fear of using a new system. Also, the user errors can be avoided by implementing appropriate controls, providing quick access to support and resources, and monitoring the usage.

Part 3:
To mitigate the risks of EHR implementation, the departmental strategic plan should focus on organizational or process redesign, training, and communication strategy. For example, the clinic may consider redesigning its workflow to integrate the new EHR system appropriately. Further, the clinic can develop a comprehensive training plan that includes classroom training, online modules, and on-the-job training with ongoing support. Effective communication strategies, such as regular status updates and feedback sessions, can help to mitigate the risk of misunderstanding and confusion among employees.

Part 4:
An HCO can use the Request for Proposal (RFP), Request for Information (RFI), and Request for Quotation (RFQ) to identify its needs and issues associated with significant purchases or projects. The RFP provides detailed specifications of the product or service desired by the HCO, including technical requirements and expected outcomes. The RFI is used to gather information from vendors about their products or services, and the RFQ asks for pricing information once the vendor selection has been made. The procurement process encourages competition and transparency in the selection of vendors and ensures that the best value for money is achieved.

Conclusion:
A strategic plan for EHR implementation can help to mitigate risks and ensure a successful outcome in a healthcare organization. Effective collaboration, change management, risk mitigation, and procurement processes play a critical role in implementing the new EHR system. Healthcare organizations should consider these key components when selecting and implementing a new EHR system to achieve its intended goals.

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