Estimated time to complete: 2 hours
After reviewing the levels of change management, apply the levels to the scenario of the EMR implementation presented in Unit 1.
Instructions:
- Assign each staff member to one of the levels discussed in the unit (individual, project, or enterprise).
- Provide rationale for the choice as well the expected contributions of each staff member based upon the level assigned.
Expert Solution Preview
Introduction:
In the scenario of implementing EMR presented in Unit 1, various staff members will play different roles in bringing about change in the organization. To understand the levels of change management, it is essential to assign each staff member to one of the levels discussed in the unit and provide a rationale for the choice as well as the expected contributions based on the level assigned.
Answer:
The individual level of change management includes staff members who are directly involved in the implementation process and are responsible for operating and using the EMR system. In this scenario, staff members such as nurses, physicians, and administrative staff will be assigned to this level. These individuals will have to adapt to using the new system and understand the training provided to effectively use the system. These staff members will contribute to the success of the EMR implementation by providing feedback to the project team and identifying any issues related to the system.
The project level of change management includes staff members who are responsible for managing the implementation process and ensuring that the project is on track. In this scenario, project managers and IT specialists will be assigned to this level. These individuals will ensure that the EMR system is developed and implemented within the timeline and budget. The project team will contribute to the success of the EMR implementation by monitoring the progress of the project, identifying any potential issues, and managing the team.
The enterprise level of change management includes staff members who are responsible for the overall functioning of the organization and how it adapts to change. In this scenario, top-level management and executives will be assigned to this level. These individuals will provide the necessary resources for the EMR implementation and oversee the adoption of the new system across the organization. The executive team will contribute to the success of the EMR implementation by identifying the strategic benefits of the EMR system and promoting its use among staff members.
In conclusion, assigning staff members to different levels of change management is essential for the successful implementation of an EMR system, and each level plays a vital role in bringing about change. By understanding the roles and responsibilities of staff members at each level, the organization can effectively manage the change process and ensure the success of the EMR implementation.
