Research inpatient and ambulatory or ancillary health care organizations.
Inpatient health care organizations:
- Hospitals
Ambulatory or ancillary health care organizations:
- Dialysis clinic
- Laser eye clinic
- Pharmacy
As a team, select one inpatient health care organization and one ambulatory or ancillary health care organization.
Create a 12- to 15-slide Microsoft® PowerPoint® presentation (the title and reference slides do not count toward the total slide count), with detailed speaker notes, in which you compare each organization and their quality management performance as an organization. Include the following in your presentation:
- Describe each of the health care organizations selected.
- Explain how to develop improvement capability for organizational performance.
- What resources are needed to develop improvement capability?
- Identify metrics used by each organization to measure the quality dimensions identified in the Week Two Quality Dimensions Worksheet.
- Describe similarities and differences between the metrics of each organization.
- How do these metrics help develop improvement capability for each organization?
- What quality improvement tools are available to help develop improvement capability?
- Explain transformational improvement in relation to organizational performance.
- What transformational model(s) can be used to help with transformational improvement in relation to organizational performance?
Cite at least 3 peer-reviewed, scholarly, or similar references.
Format your presentation according to APA guidelines.
Expert Solution Preview
Introduction:
For this assignment, students are tasked with creating a 12- to 15-slide Microsoft PowerPoint presentation comparing an inpatient healthcare organization and an ambulatory or ancillary healthcare organization. The presentation should include a description of each organization, their quality management performance, and metrics used to measure quality dimensions. This answer will provide an overview of the assignment and offer tips for completing it successfully.
Answer:
When researching inpatient and ambulatory or ancillary health care organizations, it is important to choose organizations that are comparable in size and scope. For example, comparing a large hospital system to a small pharmacy may not yield useful insights. Instead, aim to select organizations that are similar in terms of patient population and services offered.
To develop improvement capability for organizational performance, it is necessary to first identify areas that need improvement. This can be done through data analysis, quality improvement initiatives, and feedback from staff, patients, and other stakeholders. Once areas for improvement are identified, resources such as training programs, technology upgrades, and process redesign can be used to develop improvement capability.
Metrics used to measure quality dimensions may include patient satisfaction, clinical outcomes, and efficiency measures. It is important to identify which metrics are most relevant to each organization and to compare these metrics over time to gauge improvement. Similarities and differences between the metrics of each organization can offer insight into areas of strength and weakness and can inform improvement efforts.
Quality improvement tools such as Lean Six Sigma, Plan-Do-Study-Act cycles, and root cause analysis can be used to help develop improvement capability. These tools offer structured approaches to problem-solving and can be applied to a wide range of organizational challenges.
Transformational improvement refers to an approach to improvement that involves fundamental changes to an organization’s culture, structure, and processes. Transformational models such as the Baldrige Performance Excellence Framework and the Studer Group’s Evidence-Based Leadership model can be used to guide transformational improvement efforts.
Overall, when completing this assignment, it is important to choose organizations that are comparable, identify relevant metrics to compare, and use quality improvement tools and transformational models to guide improvement efforts.
