Communication and Teamwork |
After completing this week’s reading, you have learned that teamwork is an essential part of continuous quality improvement (CQI) and health care delivery. Health care professional roles include physicians, nurses, diagnostics (laboratory) and radiology staff, hospital administrators, patient registration, pharmacists, triage staff, and so forth. Each role has its own contribution to ensuring the delivery of quality care.
In your opinion,
- Discuss two of the roles listed above and their role in the delivery of quality care.
- Identify two professional responsibilities of the chosen roles, and link them to the quality improvement process of improving patient wait times in the emergency room.
- Include communication techniques this role would utilize to assist in improving patient wait times to the CQI team or staff.
Expert Solution Preview
Introduction:
In healthcare, teamwork is crucial for the delivery of quality care. Each professional role has a specific contribution towards ensuring quality care. This response will discuss two important roles in healthcare and their specific responsibilities in the continuous quality improvement process. It will also outline communication techniques these roles can use to improve patient wait times in the emergency room.
1. Discuss two of the roles listed above and their role in the delivery of quality care.
Nurses and physicians are two critical roles in healthcare and play significant roles in delivering quality care. Nurses work closely with patients, and their primary role is to provide direct patient care, monitor and administer medication and treatment plans, and manage patient symptoms. Physicians are responsible for diagnosing and treating medical conditions, providing patients with specific treatment plans, and managing patient care.
2. Identify two professional responsibilities of the chosen roles, and link them to the quality improvement process of improving patient wait times in the emergency room.
Nurses’ responsibilities include monitoring patients, administering medication, and communicating with physicians about changes in the patient’s condition. To improve patient wait times in the emergency room, nurses can work collaboratively with physicians to develop streamlined communication channels. They can also advocate for patients, ensuring that they receive timely care.
Physicians are responsible for diagnosing and treating patients. To improve patient wait times in the emergency room, physicians can develop coordinated care plans, leverage technology like Electronic Medical Records (EMR), and use predictive analytics to determine which patients are most likely to require emergency care.
3. Include communication techniques this role would utilize to assist in improving patient wait times to the CQI team or staff.
To improve patient wait times in the emergency room, nurses can use several communication techniques. They can develop regular communication channels with physicians and pharmacy staff to streamline medication and treatment processes. They can also leverage EMR systems to track patients and ensure timely care.
Physicians can use real-time communication channels with nurses to optimize care plans, reduce patient wait times, and ensure patients receive timely care. They can also work collaboratively with Emergency Department staff to manage patient flow effectively, ensuring that patients receive care quickly.
Conclusion:
Healthcare professionals, including nurses and physicians, play key roles in delivering quality care, and their responsibilities are critical in the continuous quality improvement process. To improve patient wait times in the emergency room, teamwork, communication, and collaboration are critical factors that healthcare professionals must insist on.
