Unit 7 Assignment 2 – Performance Improvement Plan
- Due Sunday by 11:59pm
- Points 35
- Submitting a text entry box, a website url, a media recording, or a file upload
Performance Improvement programs and effective project management require an understanding of the four phases of the project life-cycle: initiation, planning, execution/implementation, and closure. It is important to have each phase of the project mapped on a timeline and to be sure the project team has the appropriate members with the right skills to ensure a successful program. Using a case study from the text, students will demonstrate their ability to review and evaluate a performance improvement program by arranging the information provided into a timeline and devising a team with the appropriate skills and knowledge to work the plan.
Instructions
- Read Chapter 18 in the text, and focus your assignment on the Case Study on pages 461-462.
- Answer the following questions based on the case study:
- Draft a timeline showing the major phases of the project cycle (see Figure 18.1) and the key tasks for each phase.
- Develop a team of up to seven representatives from different departments to serve on a multidisciplinary project team. Construct a list of the types of individuals you would want to serve on this project team.
- What departmental areas of the healthcare organization should be represented on the team?
- What specific skills, knowledge, and expertise should team members possess?
- Your submission should include your timeline (use the Gantt chart in Figure 18.3 as a guide), as well as a minimum of 2 additional pages that answers questions 2, 3 and 4.
- Please prepare the paper in APA style, including cover and reference pages, with an introduction and conclusion.
- Your references should include the textbook and at least two other outside resources.
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Rubric
Unit 7 Assignment 2 – Performance Improvement Plan
| Criteria | Ratings | Pts | ||||||
|---|---|---|---|---|---|---|---|---|
This criterion is linked to a Learning OutcomeContent |
| 15.0 pts | ||||||
This criterion is linked to a Learning OutcomeAnalysisPRICE-P |
| 15.0 pts | ||||||
This criterion is linked to a Learning OutcomeWriting |
| 3.0 pts | ||||||
This criterion is linked to a Learning OutcomeAPAPRICE-I |
| 2.0 pts | ||||||
Total Points: 35.0 | ||||||||
Unit 7 Assignment 1 – Performance Improvement Data” aria-describedby=”msf0-previous-desc”>Previous
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Introduction: In this assignment, we will be focusing on performance improvement programs and effective project management. The main objective of the assignment is to understand the four phases of the project life-cycle and the importance of mapping out each phase to ensure a successful program. We will be using a case study from the text to demonstrate our ability to review and evaluate a performance improvement program.
Q1: Draft a timeline showing the major phases of the project cycle (see Figure 18.1) and the key tasks for each phase.
Answer: The timeline for the major phases of the project cycle and key tasks for each phase are as follows:
1. Initiation Phase:
– Define the scope of the project.
– Identify project stakeholders.
– Develop the project charter.
2. Planning Phase:
– Develop a comprehensive project plan.
– Establish a project team.
– Define objectives and goals.
– Identify risks and contingencies.
– Develop budget and schedule.
3. Execution/Implementation Phase:
– Monitor project progress.
– Manage project budget.
– Maintain project schedule.
– Implement quality control measures.
– Manage project risks.
4. Closure Phase:
– Review project performance.
– Document project results.
– Deliver any necessary training to stakeholders.
– Archive all project documents.
Q2: What departmental areas of the healthcare organization should be represented on the team?
Answer: The departmental areas of the healthcare organization that should be represented on the team are as follows:
1. Administration
2. Nursing
3. Physicians
4. Pharmacy
5. Quality Assurance
6. Information Technology
7. Patient Representatives
Q3: Develop a team of up to seven representatives from different departments to serve on a multidisciplinary project team. Construct a list of the types of individuals you would want to serve on this project team.
Answer: The types of individuals we would want to serve on the project team are as follows:
1. Project Manager
2. Quality Analyst
3. Physician Specialist
4. Nursing Supervisor
5. IT Specialist
6. Patient Representative
7. Pharmacy Manager
Q4: What specific skills, knowledge, and expertise should team members possess?
Answer: The specific skills, knowledge, and expertise that team members should possess are as follows:
1. Project Manager: Leadership, Communication, Time Management
2. Quality Analyst: Data Analysis, Problem-Solving, Quality Improvement Methodologies
3. Physician Specialist: Clinical Knowledge, Decision-Making, Collaboration
4. Nursing Supervisor: Clinical Knowledge, Communication, Teamwork
5. IT Specialist: System Design, Technical Skills, Data Management
6. Patient Representative: Advocacy, Empathy, Feedback Collection
7. Pharmacy Manager: Medication Knowledge, Inventory Management, Regulatory Compliance
