Engagement Survey and Action Work Plan

Resource: Employee Engagement Survey Results

Your health care organization conducted an employee engagement survey and received the results.

Create a 3- to 4-page annual Action Work Plan that includes, but is not limited to the following:

  • Define SMART goal(s), objective(s), and strategies.
  • Identify desired results.
  • Define what success will be measured.
  • Identify, analyze, and delegate tasks.
  • List the tactics that will be used
  • Create a timeline of events.
  • List expenses and create a budget.

Cite at least 3 reputable references to support your
assignment (e.g., trade or industry publications, government or agency
websites, scholarly works, or other sources of similar quality).

Format your assignment according to APA guidelines.

Expert Solution Preview

Introduction:

As a medical professor responsible for creating college assignments and answers for medical college students, it is important to understand the significance of employee engagement within a healthcare organization. An engaged workforce is vital for the success of any healthcare organization and plays a crucial role in providing high-quality patient care. This assignment requires the creation of a 3-4-page annual Action Work Plan to address the results of an employee engagement survey. In this assignment, we will define SMART goals, objectives, and strategies, identify desired results, create a timeline of events, list expenses, and cite reputable references to support the assignment.

Answer:

The Action Work Plan to address the results of an employee engagement survey must define SMART goals, objectives, and strategies. SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound. Objectives are tangible steps that will help achieve the defined SMART goals. Strategies are the approaches that will be adopted to reach the objectives.

In this Action Work Plan, the SMART goal will be to increase overall employee engagement by 10% by the end of the year. The objectives to achieve this goal will include creating a platform for open communication between employees and management, developing employee recognition programs, and conducting regular employee satisfaction surveys. The strategies to reach the objectives will include training managers to improve communication skills, creating a rewards and recognition program, and providing a positive work environment.

The desired results of the Action Work Plan will be increased employee engagement, reduced turnover rates, improved patient outcomes, and increased patient satisfaction. These results will be measured using the employee engagement survey, patient feedback surveys, and turnover rates. Success will be defined by achieving the SMART goal of a 10% increase in overall employee engagement.

Tasks to implement the Action Work Plan will be analyzed and delegated accordingly. The training of managers to improve communication skills will be delegated to the HR department. The creation of the rewards and recognition program will be delegated to a team of employees, while the creation of a positive work environment will be the responsibility of the Facilities Department.

Tactics that will be used to implement the Action Work Plan will include conducting regular employee satisfaction surveys, increasing employee involvement in decision making, providing rewards and recognition to high-performing employees, and promoting a work-life balance.

A timeline of events will be developed to ensure that the Action Work Plan is implemented on time. The timeline will include monthly objectives, weekly strategies, and daily tasks. This will enable the organization to stay on track and achieve the SMART goal of a 10% increase in overall employee engagement.

Finally, a budget will be created for implementing the Action Work Plan. Expenses will include the cost of training managers, creating rewards and recognition programs, conducting employee satisfaction surveys, and promoting a positive work environment. The budget will enable the organization to allocate funds appropriately and implement the Action Work Plan effectively.

In conclusion, the Action Work Plan to address the results of an employee engagement survey is essential for achieving a 10% increase in overall employee engagement. The plan must include SMART goals, objectives, and strategies, identify desired results, analyze and delegate tasks, list tactics that will be used, create a timeline of events, and list expenses and create a budget. An engaged workforce is crucial for the success of any healthcare organization, and implementing an effective Action Work Plan will enable the organization to provide high-quality patient care and achieve strategic objectives.

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