Developing a Balanced Scorecard Power Point Presentation
* Review the “Learning Exercise” in Chapter 10 of Managing Health Care Business Strategy.
As the Learning Exercise states, you are the business manager who has been tasked with researching the financial viability of opening a satellite clinic. Identify which things you should measure to determine if you open the satellite clinic.
Create a slide presentation (15 slides including title and reference slides) that addresses the following:
1.Identify 10-15 financial and nonfinancial metrics used to assess the viability of opening a satellite clinic. From this list, select three financial and three nonfinancial metrics that are the most important and explain their significance (net revenue, demographics, customer relations). Where will you find, and how will you gather, the identified metrics you need to develop your assessment? Be sure to identify each metric as external or internal.
2.Provide a description for each selected metric (total of six descriptions). Depending on the data provided, how can each metric affect the plans for the new clinic? Assuming the satellite clinic will open, how will you set up a monitoring and adjustment program? List the required steps. Why is a monitoring, evaluating, and adjusting strategy essential to overall organizational success for the new clinic? Provide two possible events that a successful monitoring program could identify and what adjustments could apply.
3. DO NOT forget to include speaking notes with each slide outlining the presentation.
**You are required to use three qualified references IN ADDITION TO YOUR TEXTBOOK for this presentation.
***You will be graded on:
1. Financial and Nonfinancial Metrics: Content is comprehensive, accurate, persuasive, and clearly stated, with examples. Major points are stated clearly and are well supported. Research is adequate, timely, relevant, and addresses all of the issues stated in the assignment criteria. Relevant academic sources are cited where appropriate.
2. Content: The content is written clearly and concisely. Ideas universally progress and relate to each other. The project includes motivating questions and advanced organizers. The project gives the audience a clear sense of the main idea.
3. Layout: The layout is visually pleasing and contributes to the overall message with appropriate use of headings, subheadings, and white space. Text is appropriate in length for the target audience and to the point. The background and colors enhance the readability of the text.
4. Language Use and Audience Awareness (includes sentence construction, word choice, etc.): The writer uses a variety of sentence constructions, figures of speech, and word choice in distinctive and creative ways that are appropriate to purpose, discipline, and scope.
5. Speaker Notes: Well developed and written clearly and concisely. Delivery of the presentation explains the slides.
Expert Solution Preview
Introduction:
Developing a Balanced Scorecard PowerPoint Presentation involves identifying metrics that assess the viability of opening a satellite clinic. This assignment requires the creation of a slide presentation that focuses on financial and non-financial metrics that are significant and how they impact the clinic’s success.
1. What are the objective metrics that can be used to determine the financial viability of opening a satellite clinic?
Objective metrics used to determine the financial viability of opening a satellite clinic are a vital part of the preliminary process. Both financial and non-financial metrics are necessary to evaluate the potential success of the clinic. Examples of financial metrics can include net revenue, operating costs, and return on investment. Examples of non-financial metrics can include patient satisfaction rates, demographics, and customer feedback. The top three financial and non-financial metrics should be identified to provide significance in determining the success of the clinic. A combination of internal and external metrics should be used, and data should be collected from reliable sources such as financial projections and demographic information.
2. Why is a monitoring, evaluating, and adjusting strategy essential to overall organizational success for the new clinic?
The monitoring, evaluating, and adjusting strategy is essential to the overall organizational success of a new clinic because it ensures that the clinic is performing well in its initial stages. It provides a systematic approach to detecting potential problems that require correction, making necessary changes, and ensuring that the clinic is staying on track to meet objectives. The process assists in identifying potential issues and offers a proactive approach to resolving them. A successful monitoring program can identify potential events such as a decline in patient satisfaction rates or a decrease in revenue. The monitoring program can provide adjustments such as hiring additional staff or reevaluating treatment plans to resolve the identified issue.
3. What are the expectations of the speaker notes and how do they enhance the slide presentation?
Speaker notes must be well developed, clearly written, and concise. Delivery of the presentation should provide an explanation of the slides, and the speaker notes should provide guidance and clarity. The speaker notes are an essential part of the presentation as they help the presenter deliver the content effectively. They assist the speaker in staying on track, ensuring that important points are relayed. The speaker notes must address the objectives of the slide presentation, provide descriptive content that aligns with each slide, and supplement the presentation’s visuals. Properly written speaker notes enhance the presentation by providing the presenter with an organized and comprehensive outline.
