Describe how you would handle the situation as an educator:
You are having a convo with a mother whose 2-year-old child is going home from the hospital. The child is still sick and crying. You are trying to teach the mother the discharge instructions but the child’s crying is disrupting your communication. 200words min
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Introduction:
As a medical professor, it is essential to communicate effectively with patients and their families regarding their medical conditions and treatment plans. In this scenario, the challenge is to teach the mother the discharge instructions while managing the child’s crying, which can disrupt communication. To handle this situation, I would take the following steps:
Answer:
Firstly, I would acknowledge the mother’s concern and assure her that we will find a way to manage the situation. Secondly, I would offer to help calm the child by holding or distracting the child while we discuss the discharge instructions. I would also suggest allowing the child to take a break in between to soothe them. Thirdly, I would make sure to use simple language and avoid medical jargon and ensure the mother understands each step. Additionally, I would provide pamphlets, videos or additional resources for the mother to review afterward. Finally, I would encourage the mother to ask any questions or concerns she may have regarding the child’s care, and I would try to answer them to the best of my abilities.
In conclusion, as an educator in the medical field, it is imperative to remain empathic and understanding towards the patient’s needs while providing clear and concise instructions to ensure they leave with a thorough understanding of their treatment plan.