compile the elements (measurement, ownership, communication, change management, and workload) ****( see attached paper)**** into a presentation that you would present to the stakeholders of your proposed quality and/or safety sustainability program.
Develop a PowerPoint presentation (10-15 slides) to present your final sustainability plan. Create speaker notes of 100-250 words for each slide. include introduction and reference slide in the (10-15)
Include the following:
- Describe one or two measures that are critical to the sustainability of your proposed quality and/or safety sustainability program and decide on the data collection and monitoring process. Additionally, discuss whether you will reduce or eliminate the frequency of specific measurements.
- Describe a measurement threshold that will trigger an investigation.
- Describe the owner of the improvement process who authorizes changes and will be responsible for sustaining improvement.
- Outline a communication and training plan for improvements and learning. Consider who needs to know what, when, and how often they need to know it, what communication method would work best, and who the best person is for initiating communication or sharing information.
- Identify a change management theory that you will use to standardize the process to support the improved process.
- Explain how the proposed changes will affect staff workload. Ideally, the improvement has removed work and made people’s jobs easier and more efficient. Changes that decrease workload have a higher chance of success over time.
Expert Solution Preview
Introduction:
Creating a quality and/or safety sustainability program requires several elements to be considered. These include measurement, ownership, communication, change management, and workload. In this assignment, we will create a PowerPoint presentation to present a final sustainability plan to stakeholders. This plan will include critical measures for sustainability, the data collection and monitoring process, the owner of the improvement process, communication and training plans, a change management theory, and the impact of proposed changes on staff workload.
Answer:
Our proposed quality and/or safety sustainability program aims to reduce the incidence of patient falls in hospital settings. To ensure sustainability, we will focus on the following critical measures: fall rate, patient satisfaction, and staff compliance. We will collect data on these measures through the hospital’s existing electronic health record system.
We will reduce the frequency of measuring patient satisfaction as we expect it to improve gradually over time. However, we will measure fall rates and staff compliance frequently to monitor the effectiveness of our program. Any measure below the target threshold will trigger an investigation to identify the cause and address it immediately.
The chief nursing officer will be the owner of the improvement process. They will authorize changes to the program and oversee their implementation. Additionally, they will be responsible for sustaining the program’s effectiveness in the long term.
To ensure effective communication and training, we will use a combination of methods. Staff will be informed of the program’s progress through monthly newsletters, notice boards, and staff meetings. We will also provide regular face-to-face training sessions to keep staff informed of the program’s objectives, progress, and any changes needed to improve it. The best person to initiate communication and share information will be the staff nurse in charge of each unit.
We will use the Lewin’s Change Management Model to standardize the process and support its improvement. This model involves three stages: unfreezing, changing, and refreezing. We will begin by unfreezing the current process, introducing the proposed changes, and then refreezing or solidifying the improved process as the new standard.
The proposed changes are expected to decrease staff workload as patient falls will reduce, and staff will no longer have to spend time addressing fall-related injuries. The changes will also create a safer and more efficient hospital environment, increasing staff job satisfaction.
