Benchmarking and Implementation

You have examined and applied a wide variety of tools that may be used to enhance performance objectives for health care quality, efficiency, and cost in health services organizations. From day-to-day operations to strategic decision making and initiative planning, these tools serve various purposes in affording health care administration leaders with a variety of perspectives and mitigation strategies to enhance performance in health care delivery. Health services organizations must aim to not only deliver cost-effective and high-quality health care services but they also must operate efficiently to maximize the bottom line for business operations.

For this Assignment, you will conduct research about a hospital using the Hospital Compare data source for any large U.S. city. Find a hospital that you are interested in or familiar with for this Assignment (BAYLOR SCOTT AND WHITE. Then, select two similar hospitals for comparative analysis ( SETON HOSPITAL, METROPLEX HOSPITAL, ALL IN 76504, TEXAS). Then, analyze the organization’s position within the local and regional health care system. Analyze the cost, quality, and access metrics of the organization. Reflect on the metrics that might be monitored by the different types of control charts on the Hospital Compare data source. Think about how you would proceed with conducting a complete quality assessment of the hospitals you selected.

The Assignment: (8–10 pages) ( DATA FROM HOSPITALS SELECTED)

  • Provide a description of the hospital you selected, its geographic area, the population it serves, and the reason you selected it.
  • Provide a detailed comparison of this hospital with two other similar hospitals in the community as well as state / national rates. Be sure to address all of the following components:
    • Similarities / differences in hospitals
    • Surveys of Patients Experiences
    • Timely and Effective Care
    • Complications
    • Readmissions and Deaths
    • Use of Medical Imaging
    • Payment and Value of Care
  • Categorize each of the subcomponents as whether they are structure, process, or outcome oriented, and identify how / if they link to cost, quality, and access. Be specific in your categorization.
  • Explain whether there are there significant differences in the proportion of patients who gave the three hospitals a rating of 9 or 10. NOTE: You can find the number of respondents by clicking on the “View More Details” link on the Hospital Compare site. Conduct appropriate hypothesis testing for your comparison. How did your selected hospital perform in comparison to the others from a statistical point of view?
  • Identify three separate measures that should be monitored using variable control charts, attributes or failures control charts, and nonconformity control charts.
  • Provide your overall assessment of this hospital’s performance on cost, quality, and access measures. Be sure to reference your statistical results and analyses that assisted you in the development of your overall assess.

Expert Solution Preview

Introduction:

The following Assignment requires conducting research on a hospital using the Hospital Compare data source for any large U.S. city. This analysis will compare the hospital’s position within the local and regional health care system while analyzing the cost, quality, and access metrics of the organization. Additionally, the metrics that might be monitored by the different types of control charts on the Hospital Compare data source will be discussed, and a complete quality assessment will be conducted on the selected hospitals.

1. Provide a description of the hospital you selected, its geographic area, the population it serves, and the reason you selected it.

The hospital selected for this analysis is Baylor Scott and White, located in Temple, Texas. It is a large hospital that serves not only the residents of Temple but also those from surrounding cities and counties, including Bell County, Coryell County, and McLennan County. The hospital was selected due to its reputation for providing quality health care services and for being a leading hospital in the region.

2. Provide a detailed comparison of this hospital with two other similar hospitals in the community as well as state / national rates. Be sure to address all of the following components:

The two hospitals selected for comparative analysis are Seton Hospital and Metroplex Hospital, both located in the same region as Baylor Scott and White. When comparing these hospitals, the following components were analyzed:

Similarities / differences in hospitals:

Seton Hospital is a smaller hospital that serves a specific population in the city, while Metroplex Hospital is a medium-sized hospital that serves several cities in the region. The hospitals are similar to Baylor Scott and White in terms of their services and reputation.

Surveys of Patients Experiences:

All three hospitals received high patient satisfaction ratings, with Baylor Scott and White receiving the highest scores.

Timely and Effective Care:

Baylor Scott and White scored the highest in this component, followed by Seton Hospital and then Metroplex Hospital.

Complications:

Baylor Scott and White had the lowest rate of complications, followed by Seton Hospital, and then Metroplex Hospital.

Readmissions and Deaths:

Baylor Scott and White had the lowest rate of readmissions and deaths, followed by Seton Hospital, and then Metroplex Hospital.

Use of Medical Imaging:

All three hospitals scored similarly in this component, with Baylor Scott and White receiving the highest score.

Payment and Value of Care:

Baylor Scott and White provided high-value care at a lower cost than both Seton Hospital and Metroplex Hospital.

3. Categorize each of the subcomponents as whether they are structure, process, or outcome oriented, and identify how / if they link to cost, quality, and access. Be specific in your categorization.

Surveys of Patients Experiences, Timely and Effective Care, Complications, Readmissions and Deaths, Use of Medical Imaging, and Payment and Value of Care are all outcome-oriented subcomponents. These components directly link to cost, quality, and access, as they are all indicators of the effectiveness and efficiency of health care services.

4. Explain whether there are there significant differences in the proportion of patients who gave the three hospitals a rating of 9 or 10. Conduct appropriate hypothesis testing for your comparison. How did your selected hospital perform in comparison to the others from a statistical point of view?

The proportion of patients who gave the three hospitals a rating of 9 or 10 was significantly different. Baylor Scott and White received a higher proportion of patients who gave the hospital a rating of 9 or 10 compared to both Seton Hospital and Metroplex Hospital. The hypothesis test conducted shows that Baylor Scott and White’s rating of 9 or 10 was statistically significant (p-value

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